Avoid this barrier by openly communicating with suppliers at all times, particularly with regards to the award criteria. Be very clear as to what will be the critical factors determining who will win the business, when possible what weight is given to each, and how it will be assessed. Only use the pre-established forums for communication, consistently and honestly follow up on any and all issues that arise, and stick to the code of ethics, which should be available to all suppliers at all times.
Furthermore, if the buyer doesn’t follow through on award and contract negotiations quickly, the buyer could lose credibility in the marketplace. It is very important that all auctions conducted by the Sourcing Team are managed in a consistent and ethical manner. News travels fast, especially when suppliers feel they have been treated unethically or unfairly.
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